Delivering Value, Achieving Results

Past Performance Experience

Enterprise Architecture

Department of Education (ED): We are responsible for supporting the Department-wide EA Governance Program, including integration with Capital Planning and Investment Control (CPIC) and Information Assurance. This effort includes the development of an enterprise-wide Target Architecture, Segment Architectures, Transition Strategy Plan, and Integrated Governance Framework. Additionally, we use the above-listed deliverables to kick-off the Department’s CPIC “Select” phase by making EA-driven IT investment recommendations, presenting supporting analyses, and facilitating the deliberation process. ED is rated among the Top 5 EA Programs across the Federal Government by OMB.

Department of Labor – Office of Federal Contract Compliance Programs (OFCCP): eGlobalTech is providing full Enterprise EA support for OFCCP, including development of all EA artifacts and integration with CPIC and the Systems Development Life Cycle Management methodology. This project also includes modeling OFCCP’s EA in the DOL Enterprise Architecture Management System, based on Troux Metis. Our efforts have resulted in a consistent “Green” DOL eGov Scorecard rating. OFCCP can now show clear performance achievements and progress milestones for their efforts in moving forward.

General Services Administration (GSA) – IT Infrastructrure Line of Business EA Support: eGlobalTech is developing government-wide common Segment Architecture solutions for the consolidation, optimization, governance and strategic oversight of the Federal IT Infrastructure. eGlobalTech is facilitating the collaboration between GSA ITI LoB, OMB and all participating Agencies and Departments in defining the ITI LoB Segment Architecture Template and all related definitions, classification, best practices, and guidelines.

General Services Administration (GSA) – Federal Acquisition Segment Architecture (FASA) : eGlobalTech is assisting the GSA to develop the Enterprise Segment Architecture in support of the FASA program by applying Enterprise Architecture methodologies to enable true business transformation by identifying opportunities for IT modernization, consolidation, and reuse, implementing a Service Oriented Architecture, establishing comprehensive governance structures, including tight integration with Capital Planning and Investment Control.

Department of Labor (DOL) Enterprise Architecture: eGlobalTech led the Department of Labor's (DOL’s) award-winning Enterprise Architecture (EA) program. In this capacity, eGlobalTech developed, analyzed and provided training for the Business, Data, Technology, Security, Application, and Performance Architectures for the Department and prepared DOL’s EA submissions to the Office of Management and Budget (OMB) and the General Accountability Office (GAO). Our methodology, which resulted in the second highest OMB assessment across the Federal Government and a Stage 3 GAO maturity rating, can be applied directly in support all Agencies across the Federal Government, enabling Business Transformation and technology standardization. This methodology includes linkage between organizational mission, vision, goals, and objectives (strategic intent) within and across Line of Business (LoB) to value chains.

Employment and Standards Administration (ESA) Enterprise Architecture
eGlobalTech was engaged to develop all aspects of the ESA Enterprise Architecture development. This included development of Agency Target Enterprise Architectures, Transition Sequencing Plans, and Enterprise Architecture Governance Processes. Specifically, eGlobalTech was tasked with developing the TRM for ESA and providing EA program support and Governance Implementation. eGlobalTech updated the Metis Tool (Troux) with ESA’s technology and service components. Our tasking included the development and maintenance of the standards reference guide for the Agency and the integration of emerging technologies and trends to ensure that the technologies and standards used provided the most efficient and cost-effective environment to ESA.

Occupational Safety and Health Administration (OSHA) Enterprise Architecture
eGlobalTech was engaged to develop all aspects of the OSHA Enterprise Architecture. This includes development of Agency Target Enterprise Architecture and Enterprise Architecture Governance Processes. eGlobalTech completed all business process modeling using the Metis Tool, all FEA mappings as well as a Governance process to drive the prioritization of the investments. eGlobalTech was also responsible for developing the OSHA Enterprise Architecture Transition Strategy Plan. This Plan clearly identified and articulated the resources, timelines and approach necessary to achieve the Agency’s vision and strategic goals. This enabled the Agency to identify the target state deliverables with precision and a realistic timeframe for managed delivery.

Service Oriented Architecture

Department of Education: Based on our framework, we assisted ED in identifying 13 common enabling services for reuse across the Department. Based on priority need, we are in the process of supporting the architectural design and deployment of these services – the first one being an Enterprise Data Warehouse.

Department of Labor – eJudication: We are using our SOA approach to design and implement a common case management solution for 5 separate DOL agencies. This SOA-based solution will provide a comprehensive and scalable set of services that can be reused by all stakeholders in support of their respective business missions.

Program Management / PMO Support

U.S. Capital Police (USCP): eGlobalTech is responsible for managing scope, cost, schedule and quality of deliverables of USCP’s multi-million dollar land mobile (wireless) radio communication program. This includes the development of a detailed Work Breakdown Structure (WBS) for all elements of the project, earned value management to ensure adequate and timely project completion, and a complete analysis of the integration activities associated with this implementation.

Federal Labor Relations Authority (FLRA): eGlobalTech is responsible for managing two programs at FLRA: (1) Development and implementation of a shared electronic case management system; and (2) IT Infrastructure management and upgrade. We provide comprehensive program management support for these efforts, including executive consultation support, performance tracking, earned value management, and quality assurance support.

Department of Education: eGlobalTech currently supports the Department’s EA Program Management Office (PMO). As part of this support, we are responsible for developing project plans and milestones for ED’s compliance with OMB and GAO guidelines. We actively track performance and report on program progress while proactively working with ED managers to update and revise IT investment and program metrics (ensuring that they are quantifiable, measurable, achievable, outcome-based, and results-oriented).

Department of Labor - OFCCP: As part of our support for OFCCP, we developed project management processes to plan and track all IT investment activities within the agency. This includes deliverable tracking and quality assurance support. Other project management activities include:

Development and maintenance of an IT investment risk register;
WBS development
EVM reporting
IT Investment performance analysis
Status reporting

Department of Energy – OCFO: eGlobalTech is providing PMO Support to the COFO’s office is meeting their financial reporting goals as well as in implementing a share-point solution to automate their workflow processes. As part of this project we are providing FOIA support and analysis as well as Energy proposal support and analysis.

USTRANSCOM In July 1997, the Deputy Under Secretary of Defense (Comptroller) directed the establishment of a Task Force that identified efficient business processes supporting the Defense Transportation System (DTS). As a result, the Comptroller issued the Management Reform Memorandum (MRM) #15 that called for the testing of several short-term concepts. eGlobalTech supported the prime contractor by providing project management support to develop concepts of operation (CONOPs), detailing the functional and technical requirements of the systems used by the Installation Transportation Officers (ITO) and Transportation Management Officers (TMO), implementing new business processes, performing Independent Verification &Validation (IV&V) of ITO/TMO systems changes and monitoring the migration of those changes into the new processes.

Capital Planning and Investment Control

Department of Labor: As part of our support of the DOL EA Program, eGlobalTech assessed the quality and completes of all Exhibit 300s using a scorecard process.

Department of Labor - eJudication: Our team is responsible for developing and maintaining this Initiative’s Exhibit 300. eJudication serves as a model IT investment at DOL and has consistently been rated as a “Green” investment through the CPIC Process.

Department of Education: eGlobalTech’s support at ED includes (1) conducing CPIC training sessions for all IT investment owners (2) assessing each Exhibit 300 for compliance with OMB directives and the Department’s architectural vision (3) supporting the development of Exhibit 300s for Enterprise-wide OCIO investments.

Business Process Re-engineering

Department of Defense (DoD) – Management Reform Memorandum (MRM) #15: MRM#15 called for the testing of several short-term concepts to streamline the Defense Transportation System (DTS). We provided overall support to develop concepts of operation (CONOP), conduct prototypes, detail the functional and technical requirements of the systems used by the Installation Transportation Officers (ITO) and Transportation Management Officers (TMO), implemented new business processes, performed Independent Verification &Validation (IV&V) of ITO/TMO systems changes and monitored the migration of those changes into the new processes.

Department of Homeland Security – Science and Technology Directorate: eGlobalTech developed a comprehensive target business process map of the Directorate’s Planning Programming Budgeting and Execution (PPB&E) process that introduced operational efficiencies and eliminated redundant/manual tasks.

Department of Labor – eJudication: eGlobalTech worked with 5 disparate agencies within DOL, each having a different mission, to develop a common business process that meet’s each agency’s functional needs. This common business process enabled the implementation of a common case management system.

Federal Labor Relations Authority (FLRA): Our team captured and documented the FLRA Freedom of Information Act (FOIA) and case management business processes. By analyzing these business processes, we were able to recommend a simplified workflow that will enable the implementation of an automated solution.

Case Management

Department of Labor -eJudication: We are leading the implementation of a common citizen-centric case management solution for 5 disparate agencies within DOL. Our team is responsible for full systems development life cycle support, including data migration from legacy systems.

Federal Labor Relations Authority (FLRA): eGlobalTech is developing and implementing a shared electronic case management tracking system allowing citizens to file cases electronically, obtain documents electronically, and check the status of their cases on-line.

Heath Management Strategies: Developed a mental health patient tracking system for Health Management Strategies. This included a Business Process Reengineering effort from inception to design & development of an automated Health Management System for tracking and managing a patient's case history. The system included electronic health record (EHR) implementation using NEIM standards. The requirements analysis included a workshop and swim-lane techniques that helped narrow the wide range of requirements into a common set. The project used a System Development Lifecycle process including requirements development, design, development, data migration, testing and implementation.

Veterans Affairs Hospital: Provided the Veterans Affairs hospital at Asheville with an automated “itemized billing system” to integrate into their existing Health Management system (DHCP). Led a team of analysts to specify system requirements. Managed contractors that developed and implemented the system. Conducted COTS evaluation and analysis, identified and discussed strategic issues and problems. Provided recommendations to solve these strategic problems. Conducted several workshops to discuss these strategies, participants of the workshops included directors, division chiefs and staff.

Independent Validation and Verification

Department of Homeland Security – Science and Technology Directorate: eGlobalTech provided a comprehensive IV&V of the Science and Technology Directorate’s enterprise-wide portfolio management initiative, the only system within the Directorate that manages project and financial data for its $800 million investment portfolio. The objective was to test the efficacy of its technical design and compliance with organizational standards; determine if best practices and optimal configuration options were implemented; systems interfaces, data sharing, and end-user rights were established correctly.

Cloud Computing

General Services Administration: eGlobalTech is supporting the development of the Federal Cloud Computing Concept of Operations, standards and cloud services, based on a service oriented approach, whereby common infrastructure, information, and solutions can be shared/reused across the Federal Government. The overall objective is to create a more agile Federal enterprise – where services can be reused and provisioned on demand to meet agency business needs.

Federal Labor Relations Authority: eGlobalTech is Deploying Software as a Service (SaaS) case management solution.

Department of Energy: eGlobalTech is developing and implementing the Department of Energy’s Cloud Computing Vision.

Department of Education: eGlobalTech is conducting Cloud Computing Market Research for the department.

IT Infrastructure

Federal Labor Relations Authority (FLRA): eGlobalTech assesses, plans, documents, executes and provides steady state support and maintenance for the enterprise network, systems and applications at FLRA. Additionally, we developed performance goals and agreements (Service Level Agreement) for IT services; provided Security Self-Assessments; and created an Information Technology Contingency Plan, a Vulnerability Assessment and Report, and IT and Business Strategy plans.

Department of Energy: eGlobalTech is assessing the technology and infrastructure environment at the Department of Energy and developing the long term vision for this area. In order to develop the long term vision, we are identifying their current state, gaps and bottlenecks to help optimize their infrastructure environment using emerging technologies and efficient processes.

U.S. Capital Police (USCP): eGlobalTech is responsible for supporting USCP IT equipment tracking, ensuring network operations, overseeing software programs, and managing communication equipment and services.

Enterprise Asset and IT Services Management

Department of State: eGlobalTech is conducting a business process re-engineering effort to assist the Department of State in streamlining their inventory processes and better utilize existing systems. This effort includes a implementation of the recommended processes as well as a wall-to-wall inventory in order to obtain 99% accuracy level.

U.S. Customs and Border Patrol (CBP): eGlobalTech is currently managing the support of CBP’s Maximo 5.2 and Oracle 9i environment. Over the past few months, we have been able to stabilize and enhance the performance of their environment. This includes performing a business value assessment and re-engineering in-house technology processes. eGlobalTech is also slated to lead the upgrade and implementation of Maximo 7.1 across this agency.

U.S. Census: eGlobalTech played a major role in the preparation for the U.S. Census 2010 project. We completed the implementation of Maximo 6.2, as well designed the Maximo Enterprise Adapter solution that will allow for the data migration between legacy U.S. Census systems and applications and the new Maximo environment. This has increased the efficiency, total cost of ownership (TCO) and the return on investment (ROI) for the U.S. Census.