Delivering Value, Achieving Results

Past Performance Experience

Strategy and Business Services

U.S. Citizenship and Immigration Services (USCIS)
Data Analytics and Data Management: eGlobalTech supports the continuous development and maintenance of the USCIS Staffing Allocation Model (SAM) used agency-wide for resource and budget allocations. Our support includes data and trend analysis as well as data management and reporting. We help maintain transparency of performance data on the Office of Performance of Quality website; communications with congressional liaison and other stakeholders within USCIS.

Department of Health and Human Services (HHS)
Enterprise Architecture: eGlobalTech supports the HHS Office of the Chief Information Officer and the Chief Technology Officer with creating strategies, policies, governance frameworks, and architectures to support health modernization:

Creating a strategy and architecture for the newly formed Health and Human Service Domain which includes all activity conducted via the Affordable Care Act (ACA)
Supporting health data standards development in collaboration with the Office of the National Coordinator (ONC)
Provide production support for the Health & Human Services Enterprise Architecture Repository (HEAR); including end-user help desk support and maintenance of HEAR's front-end and back-end components
Lead development of targeted segment architectures conducted by HHS OCIO and support Operating Division program offices model systems & investments in to HEAR.

Governance Support: eGlobalTech facilitates enterprise-wide IT governance for the Department of Health and Human Services (HHS) Office of the Chief Information Officer (OCIO). This includes preparation, facilitation, and coordination of action items for numerous HHS OCIO managed councils and workgroups such as the CTO Council, EA community, EA review board (EARB), electronic stewardship council, and the data architecture work group (DAWG).

U.S. Agency for International Development (USAID)
-Office of the Chief Information Officer (OCIO), Integrated Program Management Office
Program/Project Management PMO: eGlobaltech is supporting The United States Agency for International Development (USAID), Office of the Chief Information Officer (OCIO) as it re-imagines the role that information technology will play in support of the Agency’s mission. The draft OCIO Information Technology Strategic Plan (ITSP) Fiscal Years 2011-2013 outlines the specific action plan moving forward and aligns directly to USAID Forward reform efforts to modernize and strengthen USAID. eGlobalTech, in support of the OCIO mission is transitioning the current agency project management model to matrixed project management model that will be managed through a Project Management Office (PMO). The OCIO has the primary responsibility to plan, acquire, develop, and maintain USAID’s Information Technology (IT) program. The PMO will provide consistent and mature project management processes, leveraging industry best practices, to implement cost effective, high quality services across the entire IT portfolio, including streamlined business concept intake and evaluation, governance, performance measurement, resource management and communications.

Centers for Medicare and Medicaid Services (CMS)
Enterprise Architecture: eGlobalTech supports CMS in executing, managing and fostering collaborations between operating components within CMS to promote common enterprise business architectures, beginning first with the provider experience. We do this by providing advice, assistance and support to further the development of the Enterprise Business Planning and IT integration initiatives working within the broader cycle of strategic planning and execution.

Governance Support: eGlobalTech is providing the CMS Office of Clinical Standards and Quality (OCSQ) IT Governance Support as OCSQ undertakes a major transformation initiative to deploy a SOA framework to its family of five applications. In support of this task, eGlobalTech provides logistical support to OCSQ's Quality Technical Review Boards (QTRB), facilitate relevant QTRB meetings, collect action items from QTRBs & work with relevant stakeholders to drive them to completion, and provide subject matter expertise on SOA and related topics (e.g. Shared Services) throughout process.

Provider Enrollment & Registration: As CMS looks to improve the provider experience in regards to their interaction with CMS components, eGlobalTech is supporting the development of a strategic plan that can improve the provider enrollment and registration process. Our team will conduct an as-is assessment to understand the current state and determine existing pain points. This drives the development of a to-be state that alleviates the pain points that exist within the desired future state. Once complete we develop a proposed solution and implementation plan that enables CMS to achieve the desired future state.

Federal Emergency Management Agency (FEMA)
Enterprise Architecture: eGlobalTech is responsible for supporting the design, development, implementation and management of FEMA’s EA Program. Program support activities include developing the baseline and target architectures; defining the FEMA data architecture and National Information Exchange Model (NIEM) emergency management domain; constructing and maintaining the FEMA Composite EA Model(s); and integrating FEMA EA governance across the enterprise. eGT also provides emerging technology support, Enterprise Data Management Office (EDMO) compliance support, and Service-Oriented Architecture support to the FEMA EA Program Office. The overall goal of this contract is to support the maturation of FEMA’s EA which supports FEMA’s leadership in making informed business decisions.

Health Resources and Services Administration (HRSA)
Enterprise Architecture: eGlobalTech is defining a common call center management solution and infrastructure that can provide common capabilities and services to all HRSA call centers. This solution will help HRSA lower operating cost by combining infrastructure, software use, hardware for telephony, and acquisition processes.

Department of Education (ED)
Enterprise Architecture: We are responsible for supporting the Department-wide EA Governance Program, including integration with Capital Planning and Investment Control (CPIC) and Information Assurance. This effort includes the development of an enterprise-wide Target Architecture, Segment Architectures, Transition Strategy Plan, and Integrated Governance Framework. Additionally, we use the above-listed deliverables to kick-off the Department’s CPIC “Select” phase by making EA-driven IT investment recommendations, presenting supporting analyses, and facilitating the deliberation process. ED is rated among the Top 5 EA Programs across the Federal Government by OMB.

Capital Planning and Investment Control: eGlobalTech’s support at ED includes (1) conducing CPIC training sessions for all IT investment owners (2) assessing each Exhibit 300 for compliance with OMB directives and the Department’s architectural vision (3) supporting the development of Exhibit 300s for Enterprise-wide OCIO investments.

Service Oriented Architecture: Based on our framework, we assisted ED in identifying 13 common enabling services for reuse across the Department. Based on priority need, we are in the process of supporting the architectural design and deployment of these services – the first one being an Enterprise Data Warehouse.

Program/Project Management PMO: eGlobalTech currently supports the Department’s EA Program Management Office (PMO). As part of this support, we are responsible for developing project plans and milestones for ED’s compliance with OMB and GAO guidelines. We actively track performance and report on program progress while proactively working with ED managers to update and revise IT investment and program metrics (ensuring that they are quantifiable, measurable, achievable, outcome-based, and results-oriented).

Department of Labor (DOL)
Enterprise Architecture: eGlobalTech led the Department of Labor's (DOL’s) award-winning Enterprise Architecture (EA) program. In this capacity, eGlobalTech developed, analyzed and provided training for the Business, Data, Technology, Security, Application, and Performance Architectures for the Department and prepared DOL’s EA submissions to the Office of Management and Budget (OMB) and the General Accountability Office (GAO). Our methodology, which resulted in the second highest OMB assessment across the Federal Government and a Stage 3 GAO maturity rating, can be applied directly in support all Agencies across the Federal Government, enabling Business Transformation and technology standardization. This methodology includes linkage between organizational mission, vision, goals, and objectives (strategic intent) within and across Line of Business (LoB) to value chains.

Department of Labor (DOL)
– eJudication
Enterprise Architecture: We are using our SOA approach to design and implement a common case management solution for 5 separate DOL agencies. This SOA-based solution will provide a comprehensive and scalable set of services that can be reused by all stakeholders in support of their respective business missions.

Capital Planning and Investment Control: Our team is responsible for developing and maintaining this Initiative’s Exhibit 300. eJudication serves as a model IT investment at DOL and has consistently been rated as a “Green” investment through the CPIC Process.

Business Process Re-Engineering: eGlobalTech worked with 5 disparate agencies within DOL, each having a different mission, to develop a common business process that meet’s each agency’s functional needs. This common business process enabled the implementation of a common case management system.

Department of Labor (DOL)
– Office of Federal Contract Compliance Programs (OFCCP)
Enterprise Architecture: eGlobalTech is providing full Enterprise EA support for OFCCP, including development of all EA artifacts and integration with CPIC and the Systems Development Life Cycle Management methodology. This project also includes modeling OFCCP’s EA in the DOL Enterprise Architecture Management System, based on Troux Metis. Our efforts have resulted in a consistent “Green” DOL eGov Scorecard rating. OFCCP can now show clear performance achievements and progress milestones for their efforts in moving forward.

Service Oriented Architecture: We are using our SOA approach to design and implement a common case management solution for 5 separate DOL agencies. This SOA-based solution will provide a comprehensive and scalable set of services that can be reused by all stakeholders in support of their respective business missions.

Capital Planning and Investment Control: As part of our support of the DOL EA Program, eGlobalTech assessed the quality and completes of all Exhibit 300s using a scorecard process.

Program/Project Management PMO: As part of our support for OFCCP, we developed project management processes to plan and track all IT investment activities within the agency. This includes deliverable tracking and quality assurance support. Other project management activities include:

Development and maintenance of an IT investment risk register
WBS development
EVM reporting
IT Investment performance analysis
Status reporting

General Services Administration (GSA)
–Federal Data Center Consolidation Initiative (FDCCI)
Data Analytics and Data Management: As part of our support of the FDCCI, the eGlobalTech team performs data analytics. We normalize and compare against previously submitted data for trend analysis (normalize = filter previously unreported / erroneously reported data to ensure consistency) and produce data quality reports. We develop modeling and simulation tools to use for decision support. We have developed a Cloud based repository solution (Force.com) that includes canned reports and dashboards as well as the ability for agencies to create their own. This includes support for virtually any browser or platform (including iPad’s and smart phones).

– IT Infrastructrure Line of Business (ITILoB)
Enterprise Architecture: eGlobalTech is developing government-wide common Segment Architecture solutions for the consolidation, optimization, governance and strategic oversight of the Feddral IT Infrastructure. eGlobalTech is facilitating the collaboration between GSA ITI LoB, OMB and all participating Agencies and Departments in defining the ITI LoB Segment Architecture Template and all related definitions, classification, best practices, and guidelines.

– Federal Acquisition Segment Architecture (FASA)
Enterprise Architecture: eGlobalTech is assisting the GSA to develop the Enterprise Segment Architecture in support of the FASA program by applying Enterprise Architecture methodologies to enable true business transformation by identifying opportunities for IT modernization, consolidation, and reuse, implementing a Service Oriented Architecture, establishing comprehensive governance structures, including tight integration with Capital Planning and Investment Control.

Department of State
-Department of State’s Strategic Planning Office, Enterprise Architecture Division
Enterprise Architecture: eGlobalTech is supporting all aspects of the Enterprise Architecture Division (EAD) mission and will identify opportunities for IRM’s continued leadership. In support of EAD, eGlobalTech will act as a technology advisory service and promote information sharing across Bureau and Departmental boundaries. The team will facilitate effective and efficient use of EA and information technology across the Department of State, acting as a center of excellence for Federal EA and IT programs. At the request of the Department, the team will develop actionable architecture, requiring the team to develop light, agile, and relevant products in support of the strategic and tactical goals of the Department. The result will support and promote the diplomatic mission of the Department, while reinforcing the importance and value of IT investments.

Business Process Re-Engineering: eGlobalTech is conducting a business process re-engineering effort to assist the Department of State in streamlining their inventory processes and better utilize existing systems. This effort includes a implementation of the recommended processes as well as a wall-to-wall inventory in order to obtain 99% accuracy levels.

Department of Energy – OCFO
Data Analytics and Data Management: eGlobalTech supported the American Recovery Reinvestment Act (ARRA) reporting for the Department of Energy’s Chief Financial Officer. Our team used Oracle Business Intelligence to collect, analyze, and report financial data for $36 billion in ARRA funding recipients. We ensure correctness of data entered by approximately 4,000 grant recipients at FederalReporting.gov using quality mechanisms that compare recipient data with that in DOE systems. In recognition of our successful performance, three eGT employees were honored with the 2010 DOE Chief Financial Officer “Significant Contribution Award.”

Program/Project Management PMO: eGlobalTech is providing PMO Support to the COFO’s office is meeting their financial reporting goals as well as in implementing a share-point solution to automate their workflow processes. As part of this project we are providing FOIA support and analysis as well as Energy proposal support and analysis.

Health Management Strategies (HMS)
Business Process Re-Engineering: Developed a mental health patient tracking system for Health Management Strategies. This included a Business Process Reengineering effort from inception to design & development of an automated Health Management System for tracking and managing a patient's case history.

Employment and Standards Administration (ESA)
Enterprise Architecture: eGlobalTech was engaged to develop all aspects of the ESA Enterprise Architecture development. This included development of Agency Target Enterprise Architectures, Transition Sequencing Plans, and Enterprise Architecture Governance Processes. Specifically, eGlobalTech was tasked with developing the TRM for ESA and providing EA program support and Governance Implementation. eGlobalTech updated the Metis Tool (Troux) with ESA’s technology and service components. Our tasking included the development and maintenance of the standards reference guide for the Agency and the integration of emerging technologies and trends to ensure that the technologies and standards used provided the most efficient and cost-effective environment to ESA.

Occupational Safety and Health Administration (OSHA)
Enterprise Architecture: eGlobalTech was engaged to develop all aspects of the OSHA Enterprise Architecture. This includes development of Agency Target Enterprise Architecture and Enterprise Architecture Governance Processes. eGlobalTech completed all business process modeling using the Metis Tool, all FEA mappings as well as a Governance process to drive the prioritization of the investments. eGlobalTech was also responsible for developing the OSHA Enterprise Architecture Transition Strategy Plan. This Plan clearly identified and articulated the resources, timelines and approach necessary to achieve the Agency’s vision and strategic goals. This enabled the Agency to identify the target state deliverables with precision and a realistic timeframe for managed delivery.

U.S. Capitol Police (USCP)
Program/Project Management PMO: eGlobalTech is responsible for managing scope, cost, schedule and quality of deliverables of USCP’s multi-million dollar land mobile (wireless) radio communication program. This includes the development of a detailed Work Breakdown Structure (WBS) for all elements of the project, earned value management to ensure adequate and timely project completion, and a complete analysis of the integration activities associated with this implementation.

Federal Labor Relations Authority (FLRA)
Program/Project Management PMO: eGlobalTech is responsible for managing two programs at FLRA: (1) Development and implementation of a shared electronic case management system; and (2) IT Infrastructure management and upgrade. We provide comprehensive program management support for these efforts, including executive consultation support, performance tracking, earned value management, and quality assurance support.

United States Transportation Command (USTRANSCOM)
Program/Project Management PMO and Independent Verification & Validation: In July 1997, the Deputy Under Secretary of Defense (Comptroller) directed the establishment of a Task Force that identified efficient business processes supporting the Defense Transportation System (DTS). As a result, the Comptroller issued the Management Reform Memorandum (MRM) #15 that called for the testing of several short-term concepts. eGlobalTech supported the prime contractor by providing project management support to develop concepts of operation (CONOPs), detailing the functional and technical requirements of the systems used by the Installation Transportation Officers (ITO) and Transportation Management Officers (TMO), implementing new business processes, performing Independent Verification & Validation (IV&V) of ITO/TMO systems changes and monitoring the migration of those changes into the new processes.

Department of Defense (DoD)
Business Process Re-Engineering and Independent Verification & Validation: Management Reform Memorandum (MRM) #15 called for the testing of several short-term concepts to streamline the Defense Transportation System (DTS). We provided overall support to develop concepts of operation (CONOP), conduct prototypes, detail the functional and technical requirements of the systems used by the Installation Transportation Officers (ITO) and Transportation Management Officers (TMO), implemented new business processes, performed Independent Verification & Validation (IV&V) of ITO/TMO systems changes and monitored the migration of those changes into the new processes.

Department of Homeland Security (DHS)
Business Process Re-Engineering: eGlobalTech developed a comprehensive target business process map of the Directorate’s Planning Programming Budgeting and Execution (PPB&E) process that introduced operational efficiencies and eliminated redundant/manual tasks.

Cloud Computing Services

General Services Administration (GSA)
Cloud Planning: eGlobalTech supports the Federal Cloud Computing Initiative (FCCI) achieve its goal of increasing the adoption of cloud computing solutions across government. This strategic consulting engagement has led to numerous innovations that reduce or eliminate the barriers of the Federal use of cloud systems including FedRAMP, the Infrastructure-as-a-Service Government Wide Procurement Vehicle, Email Software-as-a-Service Procurement and support of the apps.gov initiative. These efforts have provided inputs that can be used across government, from Concepts of Operations, Cloud Business Use Cases and standards. The overall objective is to create a more agile Federal enterprise – where services can be reused and provisioned on demand to meet agency business needs.

Cloud Migration: In support of the FCCI and in conjunction with the Federal Geographic Data Committee (FGDC), eGlobalTech has conducted Platform-as-a-Service pilots establishing that multiple agencies can share a common Geospatial Platform across Public, Private and Government Community Clouds. This work has helped identify and solve many of the barriers that agencies face in migrating existing on-premise applications to the cloud including Identity Credentialing and Management, how to partner with Commercial Application Enablers in a Cloud environment, and successful hardening of Commercial Public Cloud images. This initiative is proving the cost benefits of transitioning to the cloud and serves as a reference implementation for future Federal migrations.

Cloud Security: eGlobalTech is working with GSA to help agencies adopt uniform standards, reduce duplication, and speed the acquisition of secure cloud services. This effort has resulted in the government establishing the Federal Risk and Authorization Management Program (FedRAMP). Its security controls are based on NIST standards and created by a Joint Authorization Board (JAB) composed of members from the Department of Homeland Security (DHS), the Department of Defense (DoD) and General Services Administration (GSA) with input from National Security Agency (NSA) and the CIO Council’s member agencies, including NASA, the Department of Energy (DOE), the Department of Justice (DOJ), and the Department of Health and Human Services (HHS). These efforts resulted in the publication of the "Proposed Security Assessment & Authorization of US Government Cloud Computing" in November 2010 and the launch in summer 2011 of FedRAMP. The resulting program will reduce the duplicity of assessments and monitoring across government, and reduce the burden on Cloud Service Providers with it's "Authorize Once, Use Many" approach to utilizing shared services.

Department of Health and Human Services (HHS)
Cloud Planning: Developed a cloud computing strategy and associated implementation plan to support the deployment of a scalable health cloud architecture throughout the Department. This includes detailing the Department's long term cloud computing vision and a tactical plan that outlines how to achieve the desired vision.

Federal Labor Relations Authority (FLRA)
Cloud Planning: An integrated Software as a Service (SaaS) Case Management platform that was a fully web based solution with an integrated dynamic search engine. Derived from legacy system functionality, which can provide the flexibility to manage reporting, status updates and notifications, assignments (including timeframe and timeline for delivering/ providing information/decisions), and ensuring customer access to selected files.

Department of Energy (DOE)
Cloud Planning: eGlobalTech is developing and implementing the Department of Energy’s Cloud Computing Vision. We are responsible for reviewing and maintaining the Department's IT Infrastructure Segment and identifying opportunities to align the department's infrastructure modernization efforts with Federal initiatives such as Cloud Computing. The team was responsible for defining the strategy and direction for the OCIO's Cloud Computing activities, as well as creating a departmental governance structure to foster collaboration integrate technology efforts with the enterprise architecture program. In addition, the team conducted an alternatives analysis and through researching and identifying successful lessons within the department, identified further opportunities for the Department of Energy to develop a maturing cloud computing practice.

Department of Education (ED)
Cloud Planning: eGlobalTech is conducting Cloud Computing Market Research for the department.

Armed Forces Retirement Home (AFRH)
Cloud Planning: Identified a software-as-a-service eHR solution for AFRH that consolidates legacy healthcare and nutrition tracking and other systems, addressing management needs.

Information Technology Solutions

Department of Health and Human Services (HHS)
Prototype Development: In order to support a shared service architecture, eGlobalTech is developing there a proof of concept web portal that enables the investigation, discovery, and search of systems, solutions, and services in place across the Operating Divisions, Staffing Divisions and Programs. This effort involves development of an application which consumes, enhances, and establishes relationships data from existing repositories using open-source technology to drive semantic data and linked data principles. The application is built against a multi-purpose government cloud platform founded on an Amazon Web Services (AWS) infrastructure.

General Services Administration (GSA)
Data Center Consolidation: eGlobalTech has provided the Federal Data Center Consolidation Initiative from its formative stages to the launch in February 2010 through present day and the launch of the Data Center Consolidation Task Force. In this capacity, eGlobalTech devised a strategy for collecting asset inventories and consolidation plans along with data collection and analysis of agency data from all CFO Departments & Agencies. These efforts resulted in the publication of the State of the Federal Data Center Consolidation Initiative Report published in November 2010. Since release, the eGlobalTech team has supported the launch of the Data Center Consolidation Task Force made up of members from every CFO Department and Agency dedicated to reducing the Federal Data Center footprint by 800 Data Centers. This effort requires cross government coordination providing subject matter expertise on consolidation practices, governance of shared and multi-tenant environments, and strategies for overcoming the hurdles that arise from decommissioning on a grand scale.

Department of Energy (DOE)
Case Management: eGlobalTech assisted in examinging the workflow in the budget office at Department of Energy. Data exchange and streamlining of the information was difficult causing data integrity issues. Developed a SharePoint workflow engine that provided ease in transaction processing, information sharing, and document processing.

IT Infrastructure Optimization and Support: eGlobalTech is assessing the technology and infrastructure environment at the Department of Energy and developing the long term vision for this area. In order to develop the long term vision, we are identifying their current state, gaps and bottlenecks to help optimize their infrastructure environment using emerging technologies and efficient processes.

Armed Forces Retirement Home (AFRH)
Case Management: Led a healthcare system study, to identify a commercial-off-the-shelf solution comprising electronic health records, billings, and advanced monitoring and interpretation of patient status. Our requirements included:

Identifying a solution that was compliant with industry standards such as the ANSI-approved eHR-S Functional Model (eHR-S FM), and eHR Interoperability Model (eHR/IM), the new Personal Health Record Systems Functional Model (PHR-S FM)
Developing a feasibility study, cost-benefit analysis, business process reengineering, architecture and design
Conducting operations, maintenance of the solution and network.

Federal Emergency Management Agency (FEMA)
Enterprise Content and Records Management: eGlobalTech is responsible for supporting FEMA in meeting its goal of reducing and consolidating a variety of existing content management systems. Additionally, eGT has been tasked with creating the target architecture for an enterprise-wide content management solution that is capable of document management, enterprise content management, and business process and workflow management. As part of this effort, eGT identified and assessed the existing document management and enterprise content management capabilities within FEMA to recommend a consolidated enterprise solution. eGT has also been tasked with conducting a feasibility study, and coordinating a pilot project for the recommended document and content management system once it is approved. Our recommended solution will help FEMA recognize significant efficiencies and cost savings by eliminating redundant systems and improving information access.

DIGITAL MAIL: Client Confidential
Enterprise Content and Records Management: eGlobalTech is working to implement Digital Mail to provide federal employees the critical information they need when they need it, and integrating every form of communications into a searchable platform, available anywhere, anytime. The system is simple, cost-effective, and fast. Agencies no longer have to worry about sorting, redirecting, or reshipping their information – everything is collected in one central secure location, and every page is scanned and digitally processed – from handwriting to typing to text – into a readable, searchable format.This results in decreased costs, reduced environmental footprint, and optimization for agencies.

Health Management Strategies (HMS)
Case Management: Developed a mental health patient tracking system for Health Management Strategies. This included a Business Process Reengineering effort from inception to design & development of an automated Health Management System for tracking and managing a patient's case history. The system included electronic health record (EHR) implementation using NEIM standards. The requirements analysis included a workshop and swim-lane techniques that helped narrow the wide range of requirements into a common set. The project used a System Development Lifecycle process including requirements development, design, development, data migration, testing and implementation.

Veteran's Affairs Hospital
Case Management: Provided the Veterans Affairs hospital at Asheville with an automated “itemized billing system” to integrate into their existing Health Management system (DHCP). Led a team of analysts to specify system requirements. Managed contractors that developed and implemented the system. Conducted COTS evaluation and analysis, identified and discussed strategic issues and problems. Provided recommendations to solve these strategic problems. Conducted several workshops to discuss these strategies, participants of the workshops included directors, division chiefs and staff.

Department of Homeland Security (DHS)
Case Management : eGlobalTech provided a comprehensive IV&V of the Science and Technology Directorate’s enterprise-wide portfolio management initiative, the only system within the Directorate that manages project and financial data for its $800 million investment portfolio. The objective was to test the efficacy of its technical design and compliance with organizational standards; determine if best practices and optimal configuration options were implemented; systems interfaces, data sharing, and end-user rights were established correctly.

Federal Labor Relations Authority (FLRA)
Case Management: eGlobalTech developed and implemented a shared electronic case management tracking system allowing citizens to file cases electronically, obtain documents electronically, and check the status of their cases on-line.

IT Infrastructure Optimization and Support: eGlobalTech assesses, plans, documents, executes and provides steady state support and maintenance for the enterprise network, systems and applications at FLRA. Additionally, we developed performance goals and agreements (Service Level Agreement) for IT services; provided Security Self-Assessments; and created an Information Technology Contingency Plan, a Vulnerability Assessment and Report, and IT and Business Strategy plans.

Department of Labor (DOL) – eJudication
Case Management: We are leading the implementation of a common citizen-centric case management solution for 5 disparate agencies within DOL. Our team is responsible for full systems development life cycle support, including data migration from legacy systems.

U.S. Capitol Police (USCP)
IT Infrastructure Optimization and Support: eGlobalTech is responsible for supporting USCP IT equipment tracking, ensuring network operations, overseeing software programs, and managing communication equipment and services.

U.S. Customs and Border Patrol (CBP)
Enterprise Asset and IT Service Management: eGlobalTech is currently managing the support of CBP’s Maximo 5.2 and Oracle 9i environment. Over the past few months, we have been able to stabilize and enhance the performance of their environment. This includes performing a business value assessment and re-engineering in-house technology processes. eGlobalTech is also slated to lead the upgrade and implementation of Maximo 7.1 across this agency.

U.S. Census
Enterprise Asset and IT Service Management: eGlobalTech played a major role in the preparation for the U.S. Census 2010 project. We completed the implementation of Maximo 6.2, as well designed the Maximo Enterprise Adapter solution that will allow for the data migration between legacy U.S. Census systems and applications and the new Maximo environment. This has increased the efficiency, total cost of ownership (TCO) and the return on investment (ROI) for the U.S. Census.

Information Assurance and Cyber Security

Administration of Aging (AoA)
IT Security Support: eGlobalTech is providing the Administration of Aging (AoA) IT System Security support for AoA's business applications and public facing websites. This includes development of System Security packages for submission and to enable obtainment of an Authority to Operate (ATO) for each relevant system. We also provide IT security related expertise in support of strategic IT decisions made by this operating division of HHS.

Federal Emergency Management Agency (FEMA)
ISSO: We provide full lifecycle Information Assurance support to FEMA’s program offices. Our support includes system security documentation and artifacts as well as continuous monitoring activities. We are also supporting the FEMA CISO with maturing the FEMA IA program including program management support and business process reengineering activities.

Department of Labor (DOL)
– Office of Federal Contract Compliance Programs (OFCCP)
System Security Assesment and Accreditation and Service Assurance: In support of the Department of Labor’s Office of Federal Contractor Compliance Program efforts to meet FISMA compliance requirements, eGlobalTech provides support to the Agency Information Security Officer (ISO). This support includes authorship, review and updates to all ATO required security documentation, preparation of the System Security Plan, support for System Test and Evaluation (ST&E), and updates to the CSAM system of record as required. eGlobalTech performed analysis and re-authorship of the Agency Continuity of Operations Plan (COOP) including updates of all attachments, appendices, and creation of an updated Executive Briefing deck to allow efficient education and management of continuity plans in coordination with the Federal Emergency Management Center.

General Services Administration (GSA)
Certification and Accreditation: eGlobalTech is supporting GSA to facilitate and review Security Authorization (SA) Packages for the IaaS BPA, which is the first cloud specific BPA issued by the federal government. As such, it is the responsibility of eGlobalTech to use the security controls outlined by NIST standards and apply them to cloud specific environments. Through this effort we will create the process and define the requirements, by which GSA will secure its federal information systems, for IaaS cloud models. We are working with the IaaS BPA Awardees providing cloud solutions to develop a method for safely processing, storing, and transmitting unclassified government information in the most cost-effective manner.

Cyber Security Policy Support:Security Authorization documentation such as Sysem Security Plans (SSP) are considered “Living Documents” as they are constantly reviewed and updated in order to keep pace with the existing infrastructure life cycle. eGlobalTech provides an unbiased third-party evaluation of all Security Authorization documents which is critical to ensuring that the Security Authorization program is sufficient, effective, and compliant. Furthermore, as requirements change, cyber security policy must change as well. eGlobalTech services for GSA include:

Independent Verification and Validation criteria of existing documentation (IV&V)
Security authorization package compliance reviews
Developed Cyber Security Policy for FedRAMP ( Cloud computing initiative for federal government )
Facilitate and provide remediation guidance for Plan of Action & Milestones (POA&Ms)
Development of a Security authorization process following NIST guidelines and incorporating agency specific policies/procedures
Security authorization templates and evaluation checklists development
Provide security awareness training and rules of behavior for end users

Federal Information Security Management Act (FISMA): The Federal Information Security Management Act (FISMA) requires that all federal agencies develop and implement an agency-wide information security program designed to safeguard IT assets and data of the respective agency. FISMA mandates that each federal agency report the status of its IT posture to Congress annually. The report must address the adequacy and effectiveness of information security policies, procedures and practices. eGlobalTech assists in developing and maintaining the following documentation stipulated by FISMA to successfully run the information security program at GSA:

Information security policies and procedures
Threat/Risk Assessments
Policies and procedures for detecting and mitigating security vulnerabilities
Evaluation and periodic testing of the effectiveness of security policies.
Asset management and configuration management
An evaluation of the technical, management, and operational security controls
Incident Response Procedures
Assist with the annual FISMA reporting requirement of the Agency
Contingency plan development and testing
IV&V

Authorization and Accreditation (A&A): eGlobalTech is current providing Authorization and Accreditation (A&A) support for GSA’s Infrastructure as a Service (IaaS) Blanket Purchase Agreement (BPA) awardees. Our team is working with each vendor to ensure that their A&A package are complete, strictly meet the Government’s security requirements, and address the unique characteristics of cloud computing Each accredited vendor’s services will be available for acquisition throughout the Federal Government.

FedRAMP: eGlobalTech is working closely with the General Services Administration (GSA), Office of Management and Budget (OMB), and the National Institute for Standards and Technology (NIST) to establish the Federal Risk and Authorization Management Program (FedRAMP). This Program will provide a standard approach to accrediting cloud computing services and products. FedRAMP will allow for joint authorizations and continuous security monitoring services for Government and Commercial cloud computing systems intended for multi-agency use.

Managed Services

Department of Energy (DOE)
At the Department of Energy’s (DOE) Office of the Chief Financial Officer (CFO) and Loan Guarantee Program Office (LGPO), eGlobalTech supports multiple tasks that directly support American Recovery Reinvestment Act (ARRA) information request management, documentation, training and outreach, the President’s High Priority Performance Goals , the CFO’s Financial Transparency Initiative and Freedom of Information Act (FOIA) processing, research, analysis, and evaluation services.

Freedom of Information Act (FOIA): eGlobalTech is responsible for the receipt, containment, assessment, and control of all FOIA documents processed. eGlobalTech’s processes include controlled document and media access, intellectual property administration, and high-level recommendations to government in support of content and FOIA requests from both internal and external sources. Our FOIA team are experienced FOIA analysts and attorneys that have developed a proven, efficient, and documented program to expedite the FOIA request/response process ensuring proper information is provided on schedule.

Recovery Management: eGlobalTech’s supports the American Recovery Reinvestment Act (ARRA) providing both raw and final statistics using internal agency reporting toolsets such as Oracle BI. Data includes internal and external reporting platforms that support interconnected databases and the overall program (i.e., funding, expenditures, weekly reporting, metrics, and analyses). Output reports include OMB required reports related to Recovery as well as internally generated quarterly analyses of Recipient Reports in FederalReporting.gov addressing data quality as well as overall agency-wide performance.

Financial, Budgeting and Acquisition Support: As part of the CFO’s Financial Transformation Initiative (FTI), eGlobaltech has established and managed a project plan for a data call consolidation effort including resource loading and staff planning. We have also developed and will implement deployment plans early in 2011. Once implemented, the iData application will be the central repository for information related to CFO initiated data calls.

Federal Labor Relations Authority (FLRA)
Freedom of Information Act (FOIA): eGlobalTech captured and documented the FLRA Freedom of Information Act (FOIA) and case management business processes. By analyzing these business processes, we were able to recommend a simplified workflow that will enable the implementation of an automated solution.