Enterprise Asset & IT Service Management
eGlobalTech’s IT Asset and Service Management Practice provides a full range of business consulting and technical support services, including:
- IT Asset and Service Management Strategy Development
- Requirements Gathering and Business Process Re-engineering
- IT Asset and Service Management Software Tool Optimization
- Full Asset and Services Lifecycle Development and Management
- Solutions Implementation and Administration Training
- Operations and Maintenance Support
Our Subject Matter Experts and Consultants possess extensive experience in helping federal and private sector organizations maximize cost savings, streamline business processes, improve organizational performance, and achieve seamless process automation and optimized service delivery.
Key eGlobalTech differentiators include:
- Business process development & technology implementation for multiple IT asset management & IT service management solution sets, including Maximo and Remedy
- Successful implementations at large, mid-size, and small organizations, including Micron Technology (a Fortune 500 Company), the US Department of the Treasury, US Customs and Border Protection, US Census, and the State of Hawaii Department of Human Services
- Maximo 5.2, Maximo 6.2, Maximo 7, and ITILv3 Certification
- Highly-skilled personnel with deep architectural and systems implementation experience
- Award-winning support
